At 3PCB, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, access our services, or interact with us in any way (collectively, the "Services"). We've designed this policy to be transparent about our data practices while making sure you understand your rights and choices - because your trust matters to us.
This policy applies to all users of our Services, including customers, potential clients, job applicants, and anyone who visits our website or engages with our team. By using our Services or providing your personal information to us, you agree to the terms of this Privacy Policy.
We only gather the information we need to deliver our PCB production and assembly services, communicate with you, and improve your experience. The types of personal information we collect fall into these categories:
When you use our website, we may automatically gather certain technical and usage data to keep our Services running smoothly and understand how you interact with us:
Occasionally, we may receive information about you from trusted third parties, such as:
We do not collect or request "special categories" of sensitive information - such as health data, racial or ethnic origin, political opinions, or religious beliefs - unless you choose to share it voluntarily (and we'll only use it as you've authorized).
We gather your personal information through a few straightforward ways:
Like most websites, we use cookies - small text files stored on your device - to enhance your experience. Here's how we use them:
Most browsers let you block, delete, or disable cookies in your settings. If you do, some features of our website (like saving your quote details) may not work as intended. For more info on managing cookies, check your browser's help section. For more details, please refer to the Cookie Notice Page.
We use your personal information only for legitimate purposes that align with our services, and we never use it in ways we haven't disclosed. Here’s exactly what we do with it:
We will never use your personal information for purposes unrelated to these without first notifying you and obtaining your consent.
We value your privacy - and we don't sell your personal information to third parties for marketing purposes. We only share your information in the following limited circumstances:
We work with third-party vendors who help us deliver our Services. These include:
All these partners are bound by contracts that require them to protect your personal information and use it only to perform services for 3PCB - they can't use it for their own purposes.
We may share your information if we believe it's reasonably necessary to:
If 3PCB is involved in a merger, acquisition, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of the business transaction. we'll notify you in advance if this happens, and the new owner will be required to follow this Privacy Policy.
we'll share your information with third parties only if you explicitly agree to it - for example, if you ask us to share your order details with a third-party logistics provider you've chosen.
We keep your personal information only as long as we need it to fulfill the purposes we collected it for (e.g., processing your order, providing support) or as required by law. Once your information is no longer needed:
For orders, we'll retain your order history and related details for a reasonable period to handle warranty claims, returns, or future inquiries - unless you request its deletion (see Section 8 for how to do this).
We take data security seriously and use industry-standard measures to protect your personal information from unauthorized access, loss, theft, or misuse. Here’s what we do:
While we strive to keep your information safe, no method of transmission over the internet or electronic storage is 100% secure. We can't guarantee absolute security, but we regularly review and update our security practices to address emerging risks.
Depending on where you live, you have certain rights regarding your personal information. We make it easy to exercise these rights:
You can access, review, and update your personal information (e.g., account details, shipping address) by logging into your 3PCB account or contacting us directly. If you notice any errors, we'll correct them promptly.
we'll only send you marketing emails or updates if you've opted in. To unsubscribe, click the "unsubscribe" link at the bottom of any promotional email, or contact us to let us know. Even if you opt out, we may still send you transactional or administrative messages (e.g., order confirmations, support updates) - these are necessary to deliver our Services.
You can request a copy of your personal information in a structured, machine-readable format (for data portability) or ask us to delete your information (subject to legal exceptions). To make these requests, contact us using the details in Section 13.
Please note: We may need to retain certain information if required by law (e.g., tax records) or to fulfill contractual obligations (e.g., completing an ongoing order). we'll inform you if we can't delete your information and why.
If you're a resident of California, the California Consumer Privacy Act (CCPA) gives you additional rights, including:
To exercise these rights, contact us using the information below. We may ask you to verify your identity to protect your privacy.
3PCB serves customers worldwide, and our servers are located in the United States. If you're accessing our Services from outside this region, your personal information may be transferred to, stored, and processed in countries where data protection laws may differ from your home country.
We ensure all cross-border data transfers comply with applicable privacy laws (e.g., GDPR for EEA residents) by using appropriate safeguards - such as standard contractual clauses or relying on recognized data protection frameworks. We only transfer your information to countries or third parties that meet adequate privacy standards.
Our Services are intended for adults (16 years of age or older). We do not knowingly collect personal information from children under 16. If we learn we've collected information from a child without parental consent, we'll promptly delete it. If you're a parent or guardian and believe your child has shared personal information with us, please contact us to request its removal.
Our website may contain links to third-party websites (e.g., payment processors, shipping providers, social media platforms). This Privacy Policy does not apply to those third parties - we're not responsible for their data practices. We encourage you to review the privacy policies of any third-party sites you visit before sharing your information.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. When we make changes, we'll update the "Last updated" date at the top of this page. If the changes are material (e.g., new ways we collect or share your information), we'll notify you by posting a prominent notice on our website or sending you an email.
We encourage you to review this policy periodically to stay informed about how we're protecting your privacy. Your continued use of our Services after changes are posted means you accept the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us by email at service@3pcb.com
We will process your request promptly and respond after confirming your identity. If your request relates to a complex or material matter, we may contact you to request additional information.